Why is JIRA generating a priority / severity with value "-1" in a Agile Board

Hi there,

currently I am suffering a really strange issue on a JIRA instance I am responsible for:

In two agile boards are configured to color cards based on priority.

JIRA is creating a priority with value "-1" and a grey color. I can delete this card color. But if I switch back to the board and than look into the configuration again this priority with value "-1" is there again.


I already looked in the database to find any issues with a "wrong" priority, but did not find any match. Also there is no priority with value "-1".


Do anyone of you can help me, how to fix this issue?




2 answers

This widget could not be displayed.

Do you have a -1 priority in the priority list?

Do you have any scripting add-ons installed?

Thanks for your answer.

We are running Scriptrunner at this JIRA instance.

There is also one Board related to another project, which is not facing this issue.

I attached some screenshots of the priority list and the board configuration


Hm, maybe it is related to this issue/bug: https://jira.atlassian.com/browse/JSWSERVER-15931


I tested it with setting the priority on all issues in on board and I was able to delete the -1 severity from the board configuration

Peter DeWitt Community Champion Nov 08, 2017

Looks like that may be it.

This widget could not be displayed.
Peter DeWitt Community Champion Nov 08, 2017

@Michael Knobloch, Strange behavior.  The simple answer is to just delete the -1 entry on your board.  Why did this happen?  Maybe there is a old priority value/corrupt entry in one of your issues.


Simply deleting is not working, because it is coming back instantly :)! But I think I found the solution at the Atlassian Backlog (see answer above)

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

121 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you