Why is CSV bulk import creating duplicates?

Hi, 

I have a csv file with 110 rows, columns are:

IssueType,Traceability,Epic Link,Summary,Description

I map everything in the wizard except IssueType as it's disabled. Epics exist already.  I just expect the issues to be created.

I validate the file in the wizard and only see errors for 10 blank rows, also expected.

Import then creates hundreds of issues, with many duplicate copies of each row.  I don't know how long it would continue, the first time it was >1000 issues. The second I managed to stop it at around 300.  Again there should be about 100 rows.

Thoughts?

Thanks,

Dave

1 answer

1 accepted

This widget could not be displayed.

I would try cleaning up the error and blank rows and see what happens. Also run your CSV file through some kind of validator to make sure you don't have an issue with quoting or seprators anywhere.

Thanks Boris!  

  • removed the interstitial blank rows 
  • found and deleted a single quoted string
  • found and fixed a value that had broken into a second row
  • removed the IssueType column

Wizard behaved quite differently, and succeeded.

Thanks again,

Dave

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

578 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you