Why in JQL not equal value does not return fields that are empty?

One of my users raised this question: 

  • If you do project = A and fixVersion = 1.0 you get X issues.
  • If you do project = A and fixVersion != 1.0 you get Y issues
  • Now X+Y is not the total number of issues in project A

I explained him that he can test for empty values using fixVersion IS EMPTY but he correctly pointed that the real-life scenario is with much more complex filters and this limitation does makes them much more complex.

Any workarounds? Is this a bug or is by design?

2 answers

0 vote
Ollie Community Champion Oct 28, 2014

some issue fixversion is empty

you can try like this query

 (project = A and fixVersion != 1.0) and (project = A and fixVersion is empty) 

0 vote

"does not equal" is not the same as "is empty".  Two points - first, the field may not be valid for an issue, and second, version is multi-select.  So your project could have

Issue 1:  No fix version

Issue 2:  Fix version = 1.0

Issue 3:  Fix version is not a valid field

Issue 4:  Fix version = 1.0 and 1.1

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

117 views 0 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you