Why getting redirect exceed 30 error while creating JIRA ticket with REST API

I was creating jira tickets with REST API, but facing  "redirect exceed 30" error. It was working fine for few months. But suddenly seeing this fail.

the server name I was using is 'https://jira.abc.com"

1 answer

0 votes

I haven't been able to find much on this error as to how it might directly relate to Atlassian APIs.  But I did find on explanation of this kind of error over in this stackoverflow post:  https://stackoverflow.com/questions/42237672/python-toomanyredirects-exceeded-30-redirects

So that seems to indicate that the request you are making looks like it's getting caught in some kind of redirect loop forever.  And rather than let the request go on like that forever, it has an upper limit on the number of redirects before it fails.

I would be interested to learn more about how you are generating this specific REST call.  I'm curious of how you are doing this?  Are you using cUrl to make the call, or postman, or some other application?   Just wanted to see if there might be something wrong with the syntax of your request that might be contributing to this odd error.  I can foresee a scenario in regards to a malformed request that could be getting caught in this kind of loop.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Wednesday in Jira

Make your Atlassian Cloud products more secure: our NEW admin security guide

Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...

112 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you