The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
  • Community
  • Q&A
  • Jira
  • Questions
  • Why does my webhook get intermittent issue_generic payloads when they are not configured for it ?

Why does my webhook get intermittent issue_generic payloads when they are not configured for it ?

Robot User
August 14, 2018

Hi 

 

The webhook mostly gets triggered correctly with issue_updated and a changelog in the payload from which we determine the course of action. 

However, recently (intermittently) we are also getting payloads with no changelog, and on inspection find that the field "issue_event_type_name": is set to issue_generic", even though the "webhookEvent" = "jira:issue_updated"

More concerning, this seems to mask or override the real issue_updated webhook event resulting in the event being lost. 

This happens about 10% of the time  , for different workflow transactions. Webhooks are set to trigger on issue_update and attachments ONLY. 

 

cheers

Chris

3 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Stuart Pickering
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 8, 2021

This is happening to me as well

0 votes
Huan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 25, 2021

me too

0 votes
Robot User
August 15, 2018

Anyone ? 

Comments for this post are closed

Community moderators have prevented the ability to post new answers.