Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why do new tickets show up in a "Backlog" tab and not the "Backlog" column on my Board? Edited

When I create a new ticket, the ticket does not show up on my board until I go to the "Backlog" tab and drag the ticket from the "Backlog" section up to the "Board" section.

The workflow has this odd step I can't seem to eliminate...

1. When I create a ticket, it doesn't show up in the Backlog column on my board. Rather, it shows up in the "Backlog" of the Backlog tab. This is an unnecessary and annoying step that I'd like to eliminate


2. To get the new ticket onto my board in the Backlog column, I have to drag the ticket from the Backlog section in the screenshot above to  the Board section above.

3. My workflow is setup as shown in the screenshot below, the desired behaviour is for the newly created ticket to show up immediately on my board in the backlog column I have on my board. I want to eliminate the step of moving the ticket in the backlog tab described above.


4. For reference, this is what my board looks like...


What do I have to change in my board setup/workflow to eliminate this annoying extra step?

Thank you so much for your help!

1 answer

1 accepted

2 votes
Answer accepted

If I am understanding you correctly, I think you just want to disable the backlog feature on the project - go to the project settings and then the "Features" tab and toggle off the backlog. 

You're just using the statuses and columns as a backlog, so you don't really want an actual backlog where things are hidden until you pull them onto the board.

To put this another way, you're double-backlogging. 

Double back logging sounds kinda kinky... I definitely want to dial that back. :)

I'll go have a poke around and see if this is the case.

Thanks for the tip!

Like Chris Buzon likes this

This was it! Thank you so much!!!

Like Chris Buzon likes this

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you