I recently added a new project using my existing workflow.
When I create a new issue in the new project, the resolved date is set to current date.
How can I avoid this? And is there anyway to unset this field?
EDIT: This only happens when using the "Create issue" link on an Agile board in "Plan" mode. Creating from the top menu works correctly
That implies that somehow the Agile create function is behaving like it's setting a resolution (and hence resolved date). Which really does imply a bug in Agile to me. You've got a working workaround, but, as you say, would be nice if they do fix it properly!
Ok, I'm thinking out loud here. The point is that this field is only set by Jira when you deliberately set the resolution field. I've already pointed out the two standard ways it could happen. There is a third variant, if someone has added "Unresolved" as a value to the list of resolutions and then that is used on screen or in post-function. (Check the issue again, if it's showing "Unresolved" as plain text, you have a problem, if it's showing "Unresolved" in italics, then it's not that) So if it's definitely not the resolution being set, then there is something in your workflow setting it, or a listener updating it. Both are, of course, bad things to do, because the point of the field is to catch when the resolution field is set to <not null>, but I'm afraid you'll need to investigate that for yourself, we don't have access to your system to find out what it's doing.
Ahh! Now that sounds like a honking great bug in Agile! I can't think of a way that the quick-create-issue-in-plan-mode would use core Jira to do this. It really should obey what the workflow does when you're using "plain" Jira. Unless, of course, your newly created issues are being created in the "done" column (which is a wild guess, and really shouldn't happen, but it's the only way I can see this actually happening) I can't find a bug report for this on https://jira.atlassian.com/browse/GHS - I'd suggest you take a look (different pair of eyes) and then
Try editing that "Create Issue" step in your workflow and add a Post Function (diagram view seems to work better for this in my opinion). Add a post function "Update Issue Field" that sets the Resolution field to "None." I was referencing the link below...
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG