Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Why can't I add a user to a group in JIRA?

Albert Holaso
Albert Holaso June 17, 2019

I can find the name of a user in the system but when I try to add the person to a project, the "Add User" button is visible but disabled.

Answer
Watch
Like Be the first to like this
255 views

1 answer

0 votes
Alex Koxaras _Relational_
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
April 17, 2023

Hi @Albert Holaso ,

Is this user disabled? Are you on cloud or on premise? Have you chosen a role for him before clicking add?

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
TAGS
AUG Leaders

Atlassian Community Events

    See all events