Why can I no longer export to excel (current fields)?

[Brian Barnard]

I have been exporting issues from JIRA to excel using Export> Excel (current fields) many times in the last few weeks. It has now stopped working. I get an extract but it contains only the header and a couunt of the issues it should have extracted but no details.

Export > Excel (all fields) works OK..

This might be related to the fact that when I select my saved search, JIRA displays no issues until I select Columns > My defaults, even if the columns were displayed before.

JIRA v6.5-OD-08-001

[Pilar · Accepted solution]

I would recommend you to perform a search and check your current fields list. Remove any unncecessary current fields and check for any discrepancies. Maybe a good idea to even have few basic fields justto get the functionality to kick back again.

Then export and save it into a new file (instead of the overwriting on the old corripted file).

Hopefully it should work,

Once it works you can restore your current fields again.

Pilar

[Brian Barnard]

Thank you