Why can I no longer export to excel (current fields)?

I have been exporting issues from JIRA to excel using Export> Excel (current fields) many times in the last few weeks. It has now stopped working. I get an extract but it contains only the header and a couunt of the issues it should have extracted but no details.

Export > Excel (all fields) works OK..

This might be related to the fact that when I select my saved search, JIRA displays no issues until I select Columns > My defaults, even if the columns were displayed before.

 

JIRA v6.5-OD-08-001

2 answers

1 accepted

0 votes
Accepted answer

I would recommend you to perform a search and check your current fields list. Remove any unncecessary current fields and check for any discrepancies. Maybe a good idea to even have few basic fields justto get the functionality to kick back again.

Then export and save it into a new file (instead of the overwriting on the old corripted file).

Hopefully it should work,

Once it works you can restore your current fields again.

Pilar

Thank you

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,305 views 12 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you