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Why are the insight counts showing incorrectly?

Chloe Gallivan
Chloe Gallivan
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February 11, 2025

This idea ticket has 37 associated insights. However, on the list view and the Insights field on the right hand side, JPD is showing 28 insights. Some of our other idea tickets have similar discrepancies, but I can't see a pattern on when/why it's happening. Is this just a bug? See below screenshot for more context. 

 

Thanks! 

image.png

 

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