Why are my closed tasks not removed after completing a sprint?

Sebastian Steer November 3, 2021

Hi,

we have started to use sprints in the last month. When completing the sprint it says "0 issues were done"

We have two types of issues:

 

Screenshot 2021-11-03 at 11.27.32.pngScreenshot 2021-11-03 at 11.26.46.png

 

 

 

3 answers

1 accepted

4 votes
Answer accepted
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 3, 2021

When you ended the sprint, were all the stories and their sub-tasks in the last column on the board?

Sebastian Steer November 3, 2021

It look like this:

 

Screenshot 2021-11-03 at 11.48.42.png

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 3, 2021

Is the status "done" mapped into the last column on the board?

Sebastian Steer November 3, 2021

image.png

It is like this.

Martin Bayer _MoroSystems_ s_r_o__
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 3, 2021

OK @Sebastian Steer there is a problem, You need to map at least "Done" status to "Done" column.

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 3, 2021

So, no.  Your task is not in the last column, even though its subtasks are. 

Jira takes the last column of the board as the "definition of done", if an issue is not in that column when the sprint closes, it's not done.

So, you'll need to map the Done status into the Done column!

Like # people like this
2 votes
Martin Bayer _MoroSystems_ s_r_o__
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 3, 2021

Hi @Sebastian Steer can you check that Resolution field has a value set when it is in Done status?

Sebastian Steer November 3, 2021

Hi @Martin Bayer _MoroSystems_ s_r_o__  how can I check this? 
I opened Configure Screen page for GG-Project. At the moment we don't have resolution here. Should I add it? 

Martin Bayer _MoroSystems_ s_r_o__
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 3, 2021

Can you share the screen of your issue's detail view?

Sebastian Steer November 3, 2021

I have now added a post function that is setting the resolution to done. I opened a "done" project again and set it to done again. --> now the resolution was set. 
But if I click on the complete sprint button there is no change. "0 issues were done"

Screenshot 2021-11-03 at 12.19.42.png

Martin Bayer _MoroSystems_ s_r_o__
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 3, 2021

Can you share your board before Complete Sprint button is pressed?

0 votes
Bryon Fevens May 1, 2024

Not an answer but want to go on record as saying this is perhaps the stupidest bit of design I've ever seen in 30 + year career.....needs to be in last column???? What is this? COBOL? what's the point of the resolution field if its not the key of a issue being resolved and being able to drop out of the spring rollover...seriously...idiotic

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events