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Why Status Category not available in Issue Statistics Gadget


Gist: The Status Category is not listed as a selectable statistics type for the Issue Statistics gadget. Why? Is there a workaround?

I want to create a dashboard for program-level consumption that shows statuses with counts and percentages. However, the actual statuses are too granular for program team members. Instead, I want to report the Status Category field, which effectively rolls up the statues to the base categories of To Do, In-Progress and Done.

The problem is that in the Issue Statistics gadget configuration screen Status Category is not listed as a Statistics Type.

Am I missing something, or is there a workaround someone can point me to?

2 answers

2 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 19, 2023

Hello @Steve Goodwin 

There is a change request to which you can add your vote for adding Status Category as a statistic option.

I found several posts related to this topic. The suggestions I found in them were:

1. User a third party app for creating the report (easyBI was suggested)

2. Add a custom selection list field with the valued To Do, In Progress, and Done, and set that per the status category for the issue during each transition. Then use that field as the Statistic option.

Thanks, @Trudy Claspill . I’ve voted for the enhancement. Will probably use Power BI until then.

0 votes
Danut M _StonikByte_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 19, 2023

Hi @Steve Goodwin,

You could try the Cumulative Flow Diagram gadget offered by our Great Gadgets app. It supports grouping by status category, and you can see the trend in time. 


This app offers many other gadgets that you will find useful.

If you have questions, please feel free to contact

Thank you,

Danut M.

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