I am on JIRA 6.1.5 and service desk 1.2.7
I would like to upgrade to Service desk 2.5
However I do not see upgrade button next to JIRA Service Desk as shown in image below.
Is it because I need to upgrade JIRA to latest version of JIRA 6.4.6 and then I will be shown the upgrade button.
What will happen to all service desks when I upgrade, will that also be automatically upgraded?
I do have a valid license for Service Desk, so I guess this upgrade will have no issues with license mechanism. I am planning on using Rapid Upgrade method.
Please let me know.
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