Why I can't use "💩" in any JIRA field?

I want to add "💩" to ticket description field and get error:

Exception occurred: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while updating: [GenericEntity:Issue][description,屪λ💩][id,246754][updated,2016-09-29 12:03:36.58] (SQL Exception while executing the following:UPDATE jiraissue SET DESCRIPTION=?, UPDATED=? WHERE ID=? (Incorrect string value: '\xF0\x9F\x92\xA9' for column 'DESCRIPTION' at row 1))

3 answers

2 votes

Let me guess, MySQL database on the back end?

The recommended config for MySQL doesn't support the higher end unicode characters.  It's caused us huge problems when people had used emojis in their data and we were trying to migrate on to MySQL.  We could have stripped them, but the easier option at that time was to jump to PostGreSQL instead.

Thanks Scott!  Shame we can't vote up comments!

Is this a unicode character? looking at your question it does not render correctly here either, what character is it btw?

it looks perfectly rendered here smile

Same here.  But Answers is "Confluence on PostGreSQL" as far as I can remember.

This is Unicode character, which looks like poo emoji:

image2016-9-29 14:34:20.png

This is way funnier to me then it should be.

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