Why I can't create an issue collector?

I've just created a new project using the default workflow scheme. Assigned an administrator, a developer and a user.

If I try to create an issue collector by hitting Submit I'm getting neither an error message nore being redirected to the issue Collectors list view page. The page does refresh when hitting the Submit button.

Am i doing anything wrong?


Kind regards,

2 answers

1 accepted

Hi Radu,

Please ensure it's possible to create issues without assignee. You can check it by doing the following:

  1. Access JIRA as administrator
  2. Click on the cogwheel icon (on the top menu)
  3. Click on System
  4. Click on Edit Settings
  5. Search for Allow unassigned issues, select ON next to it
  6. Click on Update, at the bottom of the page

Thanks and regards,
Paula Silveira 

This worked for me as well. Thank you, Paula!

Thanks a lot, this fixed my problem. Thanks for the speedy reply. Much appreciated.

Kind regards,

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,323 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot