Why Can't I Import Issues to Multiple Projects via CSV?

Trey Dismukes April 6, 2017

I am a Jira user rather than admin.

We are using standalone Jira rather than cloud Jira. 

The documentation for Jira Server Core 7.2 located here has a section on how to prepare the CSV for importing issues to multiple projects. 

The documentation at that same link only mentions importing using Issues > Import Issues from CSV. It does not mention any other method of importing issues via CSV.

When I run through the CSV importer using that method, during the field mapping step, No fields named Project Name or Project Key to which I would map my correspoding CSV fields appear in the dropdown list.

Is the documentation wrong? Do I need different rights inside Jira?

2 answers

2 votes
Nic Brough -Adaptavist-
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April 6, 2017

There are two import routes for CSV.  If you are a project admin, you can import a CSV file via issues -> import.  For their project.  It's a single project import.

But, administrators have access to the "Importers" section in the admin stuff - there is a second CSV importer in there that can import across projects, and is the one mentioned in that doc you have found.

Trey Dismukes April 6, 2017

The document that I referenced made no mention of any method other than the issues > import one, and it still had the section on importing to multiple projects. Does this mean the documentation is deficient?

Eric Longoria July 20, 2017

I too have this issue.  Is there any way for non-admins to be able to import into multiple projects via CSV?

1 vote
Tanya L Christensen October 15, 2017

The page you referenced provides details the Issues > Import Issues from CSV option but mentions that there is another option available to JIRA Admins.

partial quote:

Your administrator has access to more import options designed specifically for other systems, such as Github, Fogbugz, and Bugzilla. ...

 

Sven Wagner September 5, 2018

To complete this:

 

I stumpled across this myself because I was wondering why the project must be entered even though all data are in the CSV. When using the CSV importer for admins you can choose between selecting a project or referencing the data in the CSV file.

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