I am a Jira user rather than admin.
We are using standalone Jira rather than cloud Jira.
The documentation for Jira Server Core 7.2 located here has a section on how to prepare the CSV for importing issues to multiple projects.
The documentation at that same link only mentions importing using Issues > Import Issues from CSV. It does not mention any other method of importing issues via CSV.
When I run through the CSV importer using that method, during the field mapping step, No fields named Project Name or Project Key to which I would map my correspoding CSV fields appear in the dropdown list.
Is the documentation wrong? Do I need different rights inside Jira?
There are two import routes for CSV. If you are a project admin, you can import a CSV file via issues -> import. For their project. It's a single project import.
But, administrators have access to the "Importers" section in the admin stuff - there is a second CSV importer in there that can import across projects, and is the one mentioned in that doc you have found.
The page you referenced provides details the Issues > Import Issues from CSV option but mentions that there is another option available to JIRA Admins.
Your administrator has access to more import options designed specifically for other systems, such as Github, Fogbugz, and Bugzilla. ...
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