when editing an issue and the Reporter field appears I want to know what users are shown in that list.
Is there a filter on users or all users from the system?
Is there a way I can restrict that list?
I can't find a way to stop this.
As it relates to the reporter field, Project A agent can see customers from Project B, there is zero use case for this (if you're moving a ticket from one Project to another where an existing reporter doesn't exist, just let it fail condition and not move).
Interestingly, Request participant behaves as expected (only showing customers from that project).
I know its been a while, but it really looks like complete active user base is shown in reporter field.
Is really noone bothered with that? We have big teams and in some cases we don't want to have external users shown to all. Is there a way to limit/filter the reporter field?
We have the same issue and concern - we dont want to have the complete user base, including external users, shown to all users. We looked at the Global Permissions and it is not really helping in restricting access - unless we misinterpret the permissions.
The way we see it, is, that the global permission should be able to let us disable groups from seeing ALL groups and users in the system. Or to allow us to disable external users to be shown -
We can set the external users to be inactive, but that is not really not ideal.
Question remains - Is there a way to limit/filter the reporter field - has anyone found a solution to this?
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