While updating the custom field "errors":{"customfield_10800":"The Team must be a string"}}

[ssubramani_3pc]

I am trying to update custom field but it not changing and throws error 

"errors":{"customfield_10800":"The Team must be a string"}}

I am updating through python jira api following is the input dict

"customfield_10800": {
    "id": "485",
    "title": "Facilities IT",
    "isShared": True
}

self.jira = self.LogInJira()
issue = self.jira.issue(jiraid)
issue.update(fields=updatedict)

[Sebastian Krzewiński · Accepted solution]

Hi @ssubramani_3pc 

Field customfield_10800 is a text field so you should use:

"customfield_10800": "An example text"

Regards,

Seba

[ssubramani_3pc]

"customfield_10800": "485"

I passed only ID and it worked thank you 

[Simone Piras]

@Sebastian Krzewiński sorry to bother you, but i've the same problem with a custom field type: date time picker.

i'm trying to update the value of the field using python, i've the value that i need to set on a variable

but when i try the update, it fails with:

DEBUG:atlassian.rest_client:HTTP: Response text -> {"errorMessages":[],"errors":{"customfield_10403":"The ST-InProgressTime must be a string"}}

i'm passing this:

data["fields"][field_id['ST-InProgressTime']] = {"value": 'First_STInProgressTimeET' }

where First_STInProgressTimeET is a variable with the value: 2014-11-21T09:11:00.000+0100

have you some solutions?

[Sebastian Krzewiński]

Hi @Simone Piras 

You need to check type of you field and use correct format. Based on: https://developer.atlassian.com/cloud/jira/service-desk/rest/intro/#fieldformats

Date picker custom field - A custom UI field that enables a date in 'YYYY-MM-DD' format to be picked.

"customfield_11441" : "2015-11-18"

Date time picker custom field - A custom UI field enables a datetime in ISO 8601 ('YYYY-MM-DDThh:mm:ss.sTZD') format to be picked.

"customfield_11442" : "2015-11-18T14:39:00.000+1100"

[Simone Piras]

Hi @Sebastian Krzewiński , yes, the format is correct, my data is: 

2014-11-21T09:11:00.000+0100 and it's correct.

I've also checked that in my script i'm passing a string:

2014-11-21T09:11:00.000+0100 #print of the variable with the data
<class 'str'> #print type of variable

I don't understand.

[Alexa]

I received the same error as the OP, then found a way to fix it: https://community.atlassian.com/t5/Jira-Software-questions/Teams-option-unable-to-edit-using-automation/qaq-p/2197615#M291300