This particular issue was facing only when filling forms in confluence and integrating to Jira.
Any idea of getting this as a numerical number.
Hi
Most probably you are attempting to get a created ticket key from ConfiForms IFTTT, but your reference to "JiraAid" result is not correct (or the result is missing)
To help here better please show what IFTTTs do you have in ConfiForms (Form Definition macro)
Alex
Gibberish – "Issue is not submitted successfully and the email generated contains gibberish text" –
Please help me out to get with the Issue number.
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So, you need to access the value from the IFTTT as either $!{iftttResult_JIRAID} or via [iftttResult_JIRAID]
This way if there is no result then there will be no value (empty)
And your email IFTTT needs to be conditional, checking if the record has Jira key set back or not
Another improvement is to actually unset the "do not report error" in the IFTTT that attempts to create Jira issue. This is a first thing you need to do
Alex
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Alex,
Thanks for you help, where can we access the value in IFTTT and how to check the conditional.
Can we connect elsewhere to discuss more on this
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But you already attempt to access the result of the IFTTT that is configured to create a Jira issue for you (via $iftttResult_JIRAID)....
Not really understand your last comment here
But feel free to open a support issue with us https://wiki.vertuna.com/display/VERTUNA/Support+Request+Form
Alex
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requesting you to share step by step process to overcome this issue.
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Fill in the support ticket, as advised in my previous comment
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