Which file encoding should I use for importing CSV having German (non-Ascii) characters

[Arpit Doshi]

Hi,

I am working on Migerating data from Clearquest to JIRA.

I have an csv extract having german (non-ascii) characters in summary and description field. When I use UTF-8, JIRA convert it into ascii characters. I want to keep those characters as it is.

Which file encoding should I use while importing ?

Example word : können

[Andre Lehmann · Accepted solution]

Hi Arpit,

we convert our CSVs to UTF-8 and the import works with German Umlauts.

What I recognized: I have to "rename" the column-headers and have to remove the umlauts or "ß". That works for the mapping during the csv-import.

The content still stays untouched.

Kind regards
André

[Arpit Doshi]

Hi Andre,

Thanks for your response. Could you please let me know how you converted CSV to UTF-8 ?

Thanks,

Arpit

[Andre Lehmann]

I opened the csv-file with notepad++ and converted the content.

than save and uplod to jira for import

[Arpit Doshi]

Thanks. Works out for me.

[dwike.aprilia]

Hi Arpit, would you mind to re-upload the picture's step you gave?

i facing the same issues and nothing works for me :(

thanks!