Where to increase jira heap size?

[KRC]

I edit setenv file and set min 1024 and max 2048 for JVM, is the right place to raise the maximum heap size? Am I looking it wrong?

This is a test instance running on windows 10

[AnnWorley · Accepted solution]

If you are running Jira as a Windows service the parameters in setenv.bat will be ignored. Please see this article with screenshots for setting the heap for Jira running as Windows service: Increasing JIRA application memory

If you start Jira with the batch file it uses setenv.bat for options.

[KRC]

thank you. It makes sense.

[Nic Brough -Adaptavist-]

setenv is the right place to adjust the memory!

There are other places you can make it work, but setenv is "the source of truth", and the first place every Atlassian admin looks.

[KRC]

thank you nic, however, @AnnWorley answer is apt in my case.