Where's billing history?

Margarette Yamaguti June 25, 2024

Billing history disapeared. I can't find it in original experience nor improved experience. I'm billing admin , billing contact, site admin, org admin, everything. 

It all disapeared after Atlassian informed changes in billing view.
Tried to find these Managed subscriptions pages, but they only show Next price estimate by product. 
Does anybody know how to solve it?

https://support.atlassian.com/subscriptions-and-billing/docs/understand-billing-administration/

 

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Mike
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July 1, 2024

I still have the mentioned issue in the initial post.

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Margarette Yamaguti June 28, 2024

Hi, My ticket was solved. Someone fixed the problem and now I can see all my invoices

(see Support ticket CA-3026217 ) 

Hillary DiMaria September 11, 2024

How did they fix the problem? Is it something admins can fix themselves? 

Hillary DiMaria September 11, 2024

Actually, I think I found it.

When you're in the billing preview, click Manage on any of the products.
then there is a left hand menu available that shows Invoices

I have a feeling that menu should always be available when you navigate to the Billing tab, but it's not. 

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shivakumarh483
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June 25, 2024

Hello Margarette,

Are you referring to Billing preview?

 

Margarette Yamaguti June 28, 2024

Nope. Billing history.

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