Where is online chat/phone support?

Where is online chat/phone support? I can't wait for email turnaround. I'm a paying customer and expect better customer service, if not I will take my business elsewhere.

1 answer

1 vote

You would have been given the contact details when you signed up for premium support.

If you don't have premium support, then support is done through the Service Desk (except for $10 licences, which are diverted here initially)

What a cheapo company.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

23,716 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you