Where did "More > Attach Screenshot" go for adding screenshots to tickets?

This question is in reference to Atlassian Documentation: Attaching files and screenshots to issues

How do we add screenshots to our tickets now? Why was this feature removed?



4 answers

The feature was not removed, only the menu item was removed.  If you paste image data into the ticket, you should still get the dialog box.  It would have been nice if they left the menu in for a few months to let people know easier what had happened... oh well.  More information here:

What happened to the "Attach screenshot" feature

Have you Tried JIRA Capture ? Use this.. with this you can edit that screen shot also.

I can certainly still see the facility to add attachments on JIRA Cloud. Here are the details of my version 

image2016-1-5 9:19:20.png

If your version is similar then you should still have the permission to add attachments. I would check to make sure that the permission scheme in use on your projects still has the correct entries for you to be able to add/delete attachments. If these have been correctly defined with user roles you should also check that you are in the correct roles for the project.


Hope this helps


Yes, would have been nice to get a heads up on this change but i am happy to have the crew up and running again.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

886 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you