Where can you modify the Forgot Password email template in Jira 5.0.2?

Bruce Imhoff September 2, 2012

We're implementing Crowd but want to still allow users to access the Jira UI to reset password. However we have set password complexity in Crowd which doesn't get reflected back to the user when using the Jira 'forgot password' function, so we want to notify users of password complexity requirement in the email generated by Jira.

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David Toussaint _Communardo_
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September 2, 2012

Email Templates (two times, HTML and Text) are found in the following dírectory:

<JIRA install>\atlassian-jira\WEB-INF\classes\templates\email\

You can simply edit or exchange the files here.

Cheers, David

Jobin Kuruvilla [Adaptavist]
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September 2, 2012

forgotpassword.vm to be specific under text folder!

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Bruce Imhoff September 3, 2012

Great, thanks for the quick advice!

Ciaran Moran May 27, 2016

How can we make this persistent this across JIRA upgrades?

Jörg Godau October 11, 2017

You can't. Templates must be migrated separately from version to version.

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