When yrying to import trello data into jira through trello importer getting the following exception Edited

Could anyone please help me out on this.

 

2017-05-16 11:06:39,223 ERROR - Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state
com.atlassian.jira.plugins.importer.trello.fetch.TrelloParseException: Error "?

Caused by: com.google.gson.JsonSyntaxException: java.lang.IllegalStateException: Expected BEGIN_ARRAY but was STRING at line 1 column 1
at com.google.gson.Gson.fromJson(Gson.java:801)
at com.google.gson.Gson.fromJson(Gson.java:756)
at com.google.gson.Gson.fromJson(Gson.java:705)
at com.atlassian.jira.plugins.importer.trello.fetch.TrelloParser.getCards(TrelloParser.java:83)
... 33 more
Caused by: java.lang.IllegalStateException: Expected BEGIN_ARRAY but was STRING at line 1 column 1
at com.google.gson.stream.JsonReader.beginArray(JsonReader.java:328)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.read(CollectionTypeAdapterFactory.java:79)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.read(CollectionTypeAdapterFactory.java:60)
at com.google.gson.Gson.fromJson(Gson.java:790)
... 36 more

1 answer

This widget could not be displayed.

I got this error because the Trello Board I  tried to import had nearly 7000 check lists. Remove the checklists that are old or in unused state.

Try to Import Again.

 

Apparently with too many check lists it was taking too long and therefore timing out.

This is a known bug tracked as:

https://jira.atlassian.com/browse/JRACLOUD-63646

https://jira.atlassian.com/browse/JRASERVER-63646

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

565 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you