When yrying to import trello data into jira through trello importer getting the following exception Edited

Could anyone please help me out on this.

 

2017-05-16 11:06:39,223 ERROR - Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state
com.atlassian.jira.plugins.importer.trello.fetch.TrelloParseException: Error "?

Caused by: com.google.gson.JsonSyntaxException: java.lang.IllegalStateException: Expected BEGIN_ARRAY but was STRING at line 1 column 1
at com.google.gson.Gson.fromJson(Gson.java:801)
at com.google.gson.Gson.fromJson(Gson.java:756)
at com.google.gson.Gson.fromJson(Gson.java:705)
at com.atlassian.jira.plugins.importer.trello.fetch.TrelloParser.getCards(TrelloParser.java:83)
... 33 more
Caused by: java.lang.IllegalStateException: Expected BEGIN_ARRAY but was STRING at line 1 column 1
at com.google.gson.stream.JsonReader.beginArray(JsonReader.java:328)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.read(CollectionTypeAdapterFactory.java:79)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.read(CollectionTypeAdapterFactory.java:60)
at com.google.gson.Gson.fromJson(Gson.java:790)
... 36 more

1 answer

I got this error because the Trello Board I  tried to import had nearly 7000 check lists. Remove the checklists that are old or in unused state.

Try to Import Again.

 

Apparently with too many check lists it was taking too long and therefore timing out.

This is a known bug tracked as:

https://jira.atlassian.com/browse/JRACLOUD-63646

https://jira.atlassian.com/browse/JRASERVER-63646

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,042 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot