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When viewing a Jira ticket, how can I tell whether it is in the backlog or on the board?

This is in a Next-gen project. We are not using sprints. 

Also, when searching, is there a column which can show me whether the ticket is in the backlog/board?

2 answers

You may want to enable Sprints;  Create a Sprint; Drag items into the Sprint. Then you can view the Board.  These will be the items you want people to work on. Drag items to the "In Progress" status. It is "in Progress" items that your people are assigned to and actively working on.

Items in the Backlog will still have the "To Do" Status

0 votes
Ollie Guan Community Leader Aug 14, 2019

Hi @Phil Haselden ,

I think you can try to enable Backlog in the next-gen project.


Thanks for the reply Ollie. 

We already have the Backlog turned on.

My issue is, that when viewing the details of, say, a bug, there is a Status value which says, for example, "To Do", but I can't see any way to determine whether the item is currently in the Backlog or on the Board. A couple of our Developers have started working on items because they have seen the status To Do, not realizing that the item is in the Backlog and not on the Board. 

We are new to Jira - perhaps we are doing things incorrectly.

I would also like to know how to do this or if JIRA is going to add this functionality at some point. 

Viewing tickets in the Roadmap or looking directly at the ticket itself doesn't show whether the ticket(s) are in the backlog or on the board. It only shows the status. 

+1. If I open the details of a ticket, how can I tell in which board/sprint is located?

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