Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

When viewing a Jira ticket, how can I tell whether it is in the backlog or on the board?

This is in a Next-gen project. We are not using sprints. 

Also, when searching, is there a column which can show me whether the ticket is in the backlog/board?

2 answers

You may want to enable Sprints;  Create a Sprint; Drag items into the Sprint. Then you can view the Board.  These will be the items you want people to work on. Drag items to the "In Progress" status. It is "in Progress" items that your people are assigned to and actively working on.

Items in the Backlog will still have the "To Do" Status

0 votes
Ollie Guan Community Leader Aug 14, 2019

Hi @Phil Haselden ,

I think you can try to enable Backlog in the next-gen project.

https://confluence.atlassian.com/jirasoftwarecloud/backlog-946603732.html

TIM截图20190814154803.png

Thanks for the reply Ollie. 

We already have the Backlog turned on.

My issue is, that when viewing the details of, say, a bug, there is a Status value which says, for example, "To Do", but I can't see any way to determine whether the item is currently in the Backlog or on the Board. A couple of our Developers have started working on items because they have seen the status To Do, not realizing that the item is in the Backlog and not on the Board. 

We are new to Jira - perhaps we are doing things incorrectly.

I would also like to know how to do this or if JIRA is going to add this functionality at some point. 

Viewing tickets in the Roadmap or looking directly at the ticket itself doesn't show whether the ticket(s) are in the backlog or on the board. It only shows the status. 

+1. If I open the details of a ticket, how can I tell in which board/sprint is located?

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you