When trying to run the groovy builtin merge users script I now get an error.

This did work in 5.X but now after moving to 6.2.5 it doesn't. I am using Version: 2.1.17 of the plugin and here is the error.

groovy.lang.MissingMethodException: No signature of method: com.atlassian.jira.issue.search.CachingSearchRequestStore.removeFromCache() is applicable for argument types: (java.lang.Long)

Anyone run into this

1 answer

Are both users in the same directory? The script is not smart enough to deal with multiple directories or duplicate usernames that may exist in multiple directories. I generally run sql to see what the script is seeing.

I was already working on that. In the 5.X it did work that way. The user is in AD and the orher is in JIRA internal. I am going to remove the AD account, create another with the correct spelling on the internal. I'll let you know if that works and thanks for the help.

If you have access to the db, I'd have a look at things before making any changes. cwd_user is the table to look at. The Script Runner script expects user_name to be unique, even though duplication is perfectly legal in the Jira schema as long as users are in different directories. I've never known the rename/merge user script to work when users are in different directories, though.

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