When trying to run the groovy builtin merge users script I now get an error.

[Jasen Sparacino]

This did work in 5.X but now after moving to 6.2.5 it doesn't. I am using Version: 2.1.17 of the plugin and here is the error.

groovy.lang.MissingMethodException: No signature of method: com.atlassian.jira.issue.search.CachingSearchRequestStore.removeFromCache() is applicable for argument types: (java.lang.Long)

Anyone run into this

[Dave Theodore [Coyote Creek Consulting]]

Are both users in the same directory? The script is not smart enough to deal with multiple directories or duplicate usernames that may exist in multiple directories. I generally run sql to see what the script is seeing.

[Jasen Sparacino]

I was already working on that. In the 5.X it did work that way. The user is in AD and the orher is in JIRA internal. I am going to remove the AD account, create another with the correct spelling on the internal. I'll let you know if that works and thanks for the help.

[Dave Theodore [Coyote Creek Consulting]]

If you have access to the db, I'd have a look at things before making any changes. cwd_user is the table to look at. The Script Runner script expects user_name to be unique, even though duplication is perfectly legal in the Jira schema as long as users are in different directories. I've never known the rename/merge user script to work when users are in different directories, though.