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When an issue is edited via the issue UI's inline edit, the custom field does not sync

Ashok Barik

When an issue is edited via the issue UI's inline edit, the custom field does not sync with the updated value, I have to hit the refresh button everytime to reflect the value.

I have thee fields.
Field-A - Expenses
Field-B - Total Expenses
Field-C - Remaining amount. (This is a scripted field with a script listener function that subtracts the value from the Total expenses)

In my case, when I enter a number in Field-A, that value sums with Field B and changes instantly, however, the remaining amount does not. I have to refresh the screen every time I want to check the value.

Could someone possibly assist me in obtaining a listener or behavior script to accomplish this?

Thanks in advance.

Accepted answers

Ram Kumar Aravindakshan _Adaptavist_

Hi @Ashok Barik

This question is similar to the question you asked earlier, i.e. to get the value for the Total Amount spent.

Could you please share your code for the Roaming Amount scripted field so that I can provide some feedback and suggestion on how to modify the code?

Thank you and Kind regards,

Ram

All comments

Ram Kumar Aravindakshan _Adaptavist_

Hi @Ashok Barik

This question is similar to the question you asked earlier, i.e. to get the value for the Total Amount spent.

Could you please share your code for the Roaming Amount scripted field so that I can provide some feedback and suggestion on how to modify the code?

Thank you and Kind regards,

Ram

Ashok Barik

Hi @Ram Kumar Aravindakshan _Adaptavist_ Thank you for looking into my request. I was able to fix my last requirement and also I have updated that at https://community.atlassian.com/t5/Jira-questions/Need-a-script-to-calculate-the-sum-of-a-custom-field-with-the/qaq-p/1983996#M526420

My case is different here, the field value never syncs the value until I hit the refresh button.

Field Field-A - Expenses and Field-B - Total Expenses are working very well but the Remaining amount doesn't show the updated value. I always press the refresh button two to three times to reflect it.

Ram Kumar Aravindakshan _Adaptavist_

Hi @Ashok Barik

If you require the field to be updated immediately, using Listener is not the best approach.

Instead, I showed in the

https://community.atlassian.com/t5/Jira-questions/Need-a-script-to-calculate-the-sum-of-a-custom-field-with-the/qaq-p/1983996#M526420 comment, you should use the Scripted Field.

Thank you and Kind regards,
Ram

Ashok Barik

Hi @Ram Kumar Aravindakshan _Adaptavist_

I had previously used a scripted field, but it did not function for me, therefore I had to relocate Listener as suggested by some Jira experts.

In your suggestion, you display the sum value on the third field, however, in my situation, I have to show it on the second field itself after adding it to field1.

Could you please help me to update a field when another field is changed?

Note: update field is a calculation scripted field.

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