What's the maximum comment size in JIRA?

And do large comments affect performance? (I expect they do somewhere based on https://jira.atlassian.com/browse/JRA-28519)

And can I really set a maximum size for comments in JIRA? https://jira.atlassian.com/browse/JRA-38732 says "jira.text.field.character.limit is respected for description, environment, comments." but it's not documented. Does it work as advertised?

1 answer

5 votes
Chris Fuller Atlassian Team May 21, 2015

Comments don't usually have a significant impact on performance, but if you're loading an issue's data then it should come as no surprise that 10 comments of 100M each take longer to load than no comments at all.  I would expect this to matter most for public sign-up systems where there is more exposure to spam and other abuse.

The setting you want is jira.text.field.character.limit, and while it may not be independently documented, it is one of the things listed in the "Advanced Settings":

 

Screen Shot 2015-05-22 at 6.14.21 am.png

 

Chris Fuller Atlassian Team May 21, 2015

I should add that mail loops have also caused problems with this in the past due to the sheer number of comments that got created, but that these days the view issue page doesn't load all of the comments by default, so the exposure to that one should be much less.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

440 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you