I have some custom fields that are too similar and should be combined (for example PHONE and PHONE #. (I will be speaking to people about governance. /;-])
I've been thinking I would add the field we are keeping to the screen with the field we aren't keeping, then use Batch Update to copy any values from the field-to-be-removed into the field that is staying. But I can't do that, can I? The batch update allows me to put in something hard-coded, or a selection, but not the value of another field, right?
I suppose I can add a temporary transition and postfunction to accomplish this - I just wondered if there was a simpler way?
Thanks for any help.
I’d remove the field you don’t want from any create or edit screen then create a filter which includes both phone number fields. Export to csv, copy field values (from ‘wrong’ field to ‘right’ field) in excel and then import the results updating the ‘right’ field back into Jira. (You can the delete the ‘wrong’ field in Jira).
This is pretty easy to do but you need to have site admin permission and obviously you should test the import on one or two issues before running a large batch update
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