What permissions is needed for "Export data from Jira Cloud"

keivan / K1
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 22, 2024

Is there any information regarding permission that is need for 

"Export data from Jira Cloud", i saw that "Import and export Jira automation rules" had it on the information page that  "global administrator" is needed, is the same permission applied to "Export data from Jira Cloud"? would have been nice if there was any other lower permission that could be assigned.

4 answers

1 vote
Manoj Gangwar
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 22, 2024

Hi @keivan / K1 Welcome to the community!

To export data from Jira Cloud, any user with access to a project can use the Issue Navigator to export its contents. 

0 votes
keivan / K1
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 22, 2024

I am talking about ”Create a backup of your Jira Cloud site, including attachments. Backups help you restore and recover data, or migrate to Jira Data Center.”

Which is documented at https://support.atlassian.com/jira-cloud-administration/docs/export-issues/ as ”Export data from Jira Cloud”

Tomislav Tobijas _Koios_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 22, 2024

Hi @keivan / K1 ,

Any Jira administrator, so any user with Jira Administration product access (Jira product admin), can create a backup file and download it.

More on user admin access can be found here: https://support.atlassian.com/user-management/docs/give-users-admin-permissions/

Additionally, with Atlassian Guard Premium, apart from other functionalities, you can get notified as soon as an admin creates or downloads a product backup file.

Cheers,
Tom 

0 votes
Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 22, 2024

Hi @keivan / K1 

Welcome

As mentioned by @Manoj Gangwar issue can be exported via the issue navigator.

See, How-to-export-Jira-issues-to-Excel-and-CSV 

To be able to export and import Automation rules on the other hand, the minimal required permission is to be Jira Administrator.

This is this function is only doable from the Automation Global rules overview in System settings.

0 votes
Nikola Perisic
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 22, 2024

Welcome @keivan / K1 

  • When you say data, what exactly do you mean here? Do you need the data of the current users for specific Atlassian products on your site?
  • The export of your issues?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events