What is the smart value for a destination issue type?

Lana Kelly April 11, 2024

I am trying to make an automation that creates a specific type of link when an issue is linked to another.  For example, we have issue types R (risk), A (assessment) and M (mitigation).  Issue R is an epic type.

I would like to make it so that when A is made a child of R, it also creates a link with type "is assessed by," but when M is made a child of R, it creates a second link with type "is mitigated by."  

1 answer

1 accepted

0 votes
Answer accepted
Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 11, 2024

Hi @Lana Kelly,

While this is technically possible, why would you want to do this? The parent - child relationship already identifies that the two issues are connected, so I am not really seeing the added value of the additional link.

Can you elaborate a bit more on the goal you are trying to achieve? 

Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 11, 2024

In the meantime - for a technical answer to your question, you can set up an automation that looks like this:

Screenshot 2024-04-11 at 09.30.58.png

I don't have the same issue types and link types you mentioned in your initial ask, but those are the only things you would need to adjust to your scenario.

Hope this helps - but still very much interested in your use case.

Like Bill Sheboy likes this
Lana Kelly April 11, 2024

The long and short of it is that we have an app that tracks (for example), how many risks are linked to a risk category and displays links to those risks.  It counts based on the type of link.  I want to make an automation that will automatically apply a certain type of link to an issue when it's made a child of an epic, depending on what type of issue it is.

Lana Kelly April 11, 2024

This is what I have so far, but the {{destinationIssueType}} isn't the right key, I don't think.

Screenshot 2024-04-12 at 9.15.38.png

Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 11, 2024

Hi @Lana Kelly, no indeed it isn't 😅 - if you insist on using smart values instead of the approach I shared in the screenshot above, try:

{{destinationIssue.issueType.name}}

to refer to the issue type.

 

 

Lana Kelly April 12, 2024

Hello @Walter Buggenhout I tried your approach, and it works, but we didn't have the parent field in this issue type, because we wanted to call it "risk category" and just use the linking function.  I was just wondering how it would be done if we did it that way.  Thanks for your help.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events