What is the difference between Delivery Date and Due Date

[Javier Laya]

Hello everyone,

We have a ticket in which we can show the timeline of the projects we manage. In this type of ticket we have 3 kind of dates, as I understand:

• Start Date: The date when we start the project.
• Due Date: The date when we expect the project is completed.
• Delivery Date: I dont' know becuase when I go to the timeline of the project I can see both dates (Start and Due), however I can't not see Delivery Date, so I don't know how to use this date and take benefit of it. Does anyone know how to use it?.

Thank you so much for your help in advance.

Thanks.

Regards - Javier

[Trudy P Claspill · Accepted solution]

Hello @Javier Laya 

Welcome to the community.

Delivery Date is not a built in field native to Jira. That field has been created by your Jira Administrators or a third party app added to your Jira instance.

It may not be available for use in your timeline feature. The native Jira timeline/roadmap features don't support adding additional date fields. If you are using a third party app for your timeline/roadmap feature then you would need to look at that app's documentation to find out if another date field could be added.

[Javier Laya]

Thank you so much for you reply Trudy, your explanation makes me happy and now I can understand it.

Javier