What is the Difference between an Application and Add-on in JIRA 7

Hi everyone, maybe someone can point an article regarding the difference of an application and add-on in JIRA 7?

Tried also the internet, but did not find the hint.



3 answers

1 accepted

3 votes

It's a bit more than just moving from an add-on to an application.  Both of them "supplement or enhance functionality" on top of JIRA Core.

The main difference as far as the end users are concerned is the licence model.  You're probably familiar with the licensing of add-ons for JIRA 6 and below - they have to match numbers.  So a 250 user JIRA means you need a 250 user licence for each add-on.

Applications are licensed separately.  So you could have 100 Core users and 50 Software users, adding up to a total of 150 users.  All users get to use all the functions in Core, but only the 50 Software users can use Scrum/Kanban boards.

Add-ons remain locked to the number of core users, but only for the largest application.  In the 100/50 scenario I just gave, the largest licence is 100, so you only need add-on licences for 100.

Hi Anthony, 

When you install JIRA you have 3 applications: JIRA Core , JIRA Software and Service Desk.

If you want to work on SD you have to install  it from the application tab in Application.

An add-on is an installable component that supplements or enhances the functionality of JIRA in some way.


Hope it helps


oh, ok. thanks.


Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

241 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you