What is different between org admin, site admin and product admin

[Urmo Luts]

Hi

Is there some good explanation for Jira Cloud difference between org-admin, site-admin and product admin.

Org admin is master of one company cloud sites, under there is one host with site-admin rights and under there is product admin like jira, confluence but is there some good doc where i can understand what rights one or another have. Right now i'm littlebit lost with site and product admin rights and i'm working with ACP-120.

[Juan Manuel Ibarra]

Hi Urmo:

Product admins can access the product settings. See Administering Jira Cloud products or Confluence administer's guide for more details.

Site admins can perform these site operations:

• Access the site's Admin at https://admin.atlassian.com.
• Make other users site or product admins.
• Site settings so that it displays your company's branding and image.
• Administer users for your site, meaning you can invite, remove, and export users, among other things.
• Groups and product access, meaning you can update settings for how users get access and adding users to groups.

Organization admins can perform these organization operations:

• Access your organization at admin.atlassian.com.
• Make other users organization admins.
• Verify or remove domains for your organization.
• Subscribe to Atlassian Access and apply security policies on managed accounts.
• Managed accounts, meaning you can edit details and deactivate or delete accounts, among other things.

You can see more details in this link: https://support.atlassian.com/user-management/docs/give-users-admin-permissions/

[Urmo Luts]

So i understand that Site and Organization admin can create/admin groups and users and add users to jira-administrators group to manage Jira userrights+workflows etc. Jira-administrators can give rights to project admin?

[Daniel Ebers]

Hi @Urmo Luts

yes this is basically it. Apart from that there are also the "trusted" user accounts, the fine differences are worth having an precise look into documentation but ... also test!
=> What me helped the most is to create a (Free) Jira Cloud instance and to try a bit.
It really gets so much easier when clicking yourself with a few test accounts within your Cloud site.
Probably also a trial with a higher tier than Free will be needed - depending on where you need to upgrade your existing knowledge (for example most permission management is not possible in Free plans).

Good look for your exam and happy studying!

Regards,
Daniel