What is\are the File Attachment Upload Limit(s) in JIRA\Atlassian Cloud ?

What is\are the file attachment upload limit(s) in JIRA\Atlassian Cloud ?

For example, attachments for Issues\Bug reports ?

The need to create third-party download links is a real nuisance...


3 answers

@Jeffrey Torruiso in case it helps you with the Atlassian storage limitations, we published an addon that allows connecting your JIRA Cloud instance to a S3 bucket to store files in S3 (on a project level and issue level).

0 vote

10Mb max file size by default, and your total Cloud storage is capped at 25Gb for smaller Cloud installs (100 for larger)

The maximum attachment size is 2147483647 bytes (2 GB). To set it, please see:

Configuring file attachments

Thanks Nic and Ann.

What happens if we reach our Atlassian Cloud storage limit for attachments ?

Can I archive old bug reports with attachments ?

Can I set a schedule for auto-deletion of bug reports with attachments ?

When I delete an entire Sprint, will it also delete all the bug reports with attacments connected to it ?

Can additional storage be purcahsed ?

* * * * *

I do not want to have to delete bug reports with attachments manually...


Ann Worley Atlassian Team Apr 21, 2017

If you reach your storage limit, per Atlassian Cloud storage policy:

"If your instance exceeds the storage limit, Atlassian Support can work with you to reduce disk space by archiving old Confluence and/or JIRA application attachments. We won't remove any data without first consulting with you."

So you can work with Atlassian Support for archiving. 

For auto-deletion scheduling, you would need to do some scripting - maybe post a Discussion question on the best way to do this, there is more than one approach.

Additional storage is not available for purchase.

When you delete a sprint, the tickets are not deleted. Please see:

Deleting a sprint



Thank you Ann.  You have been very helpful in my survey of Atlassian.

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