What is\are the File Attachment Upload Limit(s) in JIRA\Atlassian Cloud ?

What is\are the file attachment upload limit(s) in JIRA\Atlassian Cloud ?

For example, attachments for Issues\Bug reports ?

The need to create third-party download links is a real nuisance...


3 answers

@JT in case it helps you with the Atlassian storage limitations, we published an addon that allows connecting your JIRA Cloud instance to a S3 bucket to store files in S3 (on a project level and issue level).

0 votes

10Mb max file size by default, and your total Cloud storage is capped at 25Gb for smaller Cloud installs (100 for larger)

0 votes

The maximum attachment size is 2147483647 bytes (2 GB). To set it, please see:

Configuring file attachments

Thanks Nic and Ann.

What happens if we reach our Atlassian Cloud storage limit for attachments ?

Can I archive old bug reports with attachments ?

Can I set a schedule for auto-deletion of bug reports with attachments ?

When I delete an entire Sprint, will it also delete all the bug reports with attacments connected to it ?

Can additional storage be purcahsed ?

* * * * *

I do not want to have to delete bug reports with attachments manually...


Ann Worley Atlassian Team Apr 21, 2017

If you reach your storage limit, per Atlassian Cloud storage policy:

"If your instance exceeds the storage limit, Atlassian Support can work with you to reduce disk space by archiving old Confluence and/or JIRA application attachments. We won't remove any data without first consulting with you."

So you can work with Atlassian Support for archiving. 

For auto-deletion scheduling, you would need to do some scripting - maybe post a Discussion question on the best way to do this, there is more than one approach.

Additional storage is not available for purchase.

When you delete a sprint, the tickets are not deleted. Please see:

Deleting a sprint



Thank you Ann.  You have been very helpful in my survey of Atlassian.

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