So I'm a Jira newbie and creating my 1st project (we're using service desk cloud). When I took a look at my new project's details I noticed a field called "project category". I've searched the community and documentation, but I can't seem to find out exactly what the purpose of project category is. None of the other existing projects that I'm now in charge of use project category and I've confirmed that the previous project admins didn't use it because they didn't know what it was for. It doesn't seem like it's an integral part of Jira.
I guess I'm just curious why it exists and what it might be used for. Maybe it's something I'd find useful, but I really don't know?
As a Jira administrator, you can create project categories so your team can view work across related projects in one place. Your team can use categories in advanced search, filters, reports, and more. Note that project categories cannot be used to create project hierarchies (such as parent projects)
Why are categories useful? JIRA can search for all the issues in a particular project category (e.g.
category = "buildeng" in an advanced search), and can display projects sorted by the project category. A JIRA project can only belong to one category. Please note that a project category is not part of a project hierarchy. Also, JIRA does not support sub-projects or parent projects
Please refer below link for project category configuration.
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