We have several email addresses that feed into Jira service desk.
If one of our partners that also uses Jira service desk adds one of these addresses on a ticket in their system, what happens?
Will our Jira create a ticket? If we comment on our local ticket, will those notification emails go to their system and add the comment their as well?
Is this situation supported, or should we try to avoid it?
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG