I created some Project Categories but can't find a way where they aree of actual use in JIRA, or how they help with anything...
Any examples of these categories are used?
Our structure consists of projects for Development, Services and Support (for now). And under each of those projects we have components which are our Products.
They're for grouping projects together, by however you want to group them (business unit, product, something)
It's not particularly powerful though - you can't hang permissions or schemes off them, they don't flow down on to issues, or get used in greenhopper etc. You can ask, using JQL, "all issues in category X", but that's about it really.
Because they're not a lot of practical use for config, they're not that heavily used anywhere I've been.
I use "Project Category" to differentiate our programmes, This then feeds into my Power BI report which can filter our projects by programmes. Thus providing my organisation with an easy way to get granular data (how many issues open/closed per programme/project, etc.) in an easy format with live data.
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