What does "Any logged in user" mean in JIRA permission schemes? Edited

In the last 6 months, have signed up to Atlassians' JIRA Software product. 

Atlassian hosts this for us. 

I believe that means we have the *Cloud* version of the software.

I go to one of my permission schemes and look at who has been granted the right to "Browse Projects".

I can see that role called "Application Access > Any logged in user" has been granted access to "Browse Projects".

So, who exactly is "Any logged in user"? 

* Is it any one who has an Atlassian Account and is logged in to JIRA Cloud (regardless of whether they are known to me or not)?, or

* Is it any one who is logged in to the instance of Jira Software that was set up when we signed up to the product?, or

* something else?


In order to understand the definition of "Any logged in user", I'd really like to know what thing is that they are logged in to. 


2 answers

1 accepted

3 votes
Accepted answer

It is the second one. Any user who is logged in to the instance you have signed up for. They are the users created by you or one of the other administrators and are counted towards your JIRA license.

Hope that clarifies!

I was going to mark this as the "accepted answer". But, before I do that I wanted to know how you know this. Can you point to some place in the official documentation where "Any logged in user" is defined as any user logged in to the instance. Or somehow provide some citation that backs up the answer. Ta.

Joseph Pitt Community Champion Dec 06, 2017

I can't find a more current reference, however the term 'any logged in user' replaced 'JIRA User' in more recent versions. I found an older reference that uses JIRA User. 


Ha ha. This link didn't work. Despite that. OK I believe ya. :)

I can't seem to find a doc that quotes it either. The documentation always keeps changing. But I am pretty sure that's how it works :)

why is 'any logged in user' allowed to MANAGE SPRINTS IN ALL PROJECTS by default??

I'm wondering the same thing. Based on the above comments, I'm assuming that "Any logged in user" for my business and software projects are using a jira-software license and not a jira-servicedesk license.

I'm also wondering if on my non-service desk projects, if I can remove the "any logged in user" and then add the group I created specifically for that project, i.e. jira-project-name. Would this keep out those who have a jira-sofware license, who aren't in the specific projects?

I had a similar question, (thanks for the answer!) but I want to triple confirm that it does NOT include customers in the case of service desk projects. 

It doesn't. See https://www.atlassian.com/software/jira/service-desk/pricing

Customers are free and do not require a Jira Service Desk license. Anyone can create a service desk request and you'll never be limited to how many customers can access your service desk.

Thank you!

0 votes
Joseph Pitt Community Champion Jul 02, 2018

JIRA works by GRANTING access. You can't restrict access. By default, it grants access to the group used to logon (used to be JIRA-users but may be different on your version).  This is where many users run into problems. They end up wanting to restrict access but the default of any logged in user grants everyone access.


  1. The FIRST thing you need to do to get control is to remove any groups with logon privileges from the permission scheme unless you absolutely want everyone to have that permission.
  2. Then I suggest you setup Project Roles for the various functions like, tester, QA, Browse Only, etc.
  3. One permission scheme will cover almost all projects. The project admin controls project role membership


This may be a big effort, but it will payoff down the road by making it easy to control access

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