I'm trying to determine if a particular user made comments in our JIRA instance. Can anyone tell me where the issue comments are stored? By "where" I am refering to the name of the database table. Thanks in advance for your help!
Older Jira systems used to store other stuff in there, so you might find historical data from version 2 if your system goes back that far.
I don't think the more recent versions of Jira store anything other than comments in it, but I'm not 100% sure. If you've found things other than comments in there, be interesting to take a look.
If you've inherited a really old Jira dataset (as in 2.1 or lower, although you don't want to rely on my memory for the exact versions), you might find Jiraaction has history data for issues updated while it was on that version. I don't know if later versions actively copy or move the history data to changegroup and changeitem though. I just remember finding a batch of historical non-comment actions in the table!
We have a lot of people joining and leaving the projects / company so after a couple of years out of the 1500 users about 950 had been given the status "inactive". I also struggled not being able to delete user because some comments still were associated. I did the following to resolve this ( please do this only at your own risk and make sure your environment is properly backupped etc ).
Running on postgresql i connected as admin to jiradb and just changed table entries of user 'person x' to my name 'cmadmin':
jiradb=> update jiraaction set author = 'cmadmin' where author = 'person x';
Strangely it only worked using no capitals in user name but when running jiradb=> select * from jiraaction; thats logical.
Now you can use "user manager -> delete" to delete this user.
If this is still not working due to user being assign to a ticket or being reporter of a ticket, i have used sql search: assignee = 'person x' or reporter = 'person x' to bulkchange these issues ( change assignee -> cmadin , reporter -> cmadmin ).
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