We have several next-gen projects in our Jira. I can create child issues in some of them, but not in one particular project. The button is just not there:
At first I thought I lack privileges to do so... but I am a member (and even an admin!) in that project, so this is clearly not an issue.
I tried to work around this - to create a task and "add a parent" to it. Sadly, that option offers me only epic parents. I would like to have the usual hierarchy of epic-story-task-(subtask) instead.
What other configuration did I miss? Or is the issue, possibly, elsewhere?
One thing worth checking is if the sub-task issue type is activated in that project:
^ This does hide the button if sub-tasks are not added. If this isn't the issue, let us know :)
Nice catch! It was a custom type left over from past. The interesting part is: when I tried to add another type (like you suggested), I couldn't: https://i.imgur.com/8wOfGUj.png
I had to remove the old one, before I could add the new one. Having a custom "SubTask" type prevented adding the built-in "Subtask" type. I am not sure if that is the intended behaviour, or an obscure bug in case sensitivity... but thanks for the solution!
Learn how to use two new reports for next-gen projects in Jira Cloud: Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...
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