What conditions invoke the LEXORANK rebalancer automatically?

I started a Lock JIRA and Rebuild Index process which proceeded to run extremely slowly. Investigation showed that the LEXO_RANK_SCHEDULER_JOB was running. In fact, it was reporting errors. Further research led me to the advice:

CAUTIONARY NOTE: if a reindex is run in the middle of the rebalance it can cause the rebalance to get stuck.

Before I started my reindex, I had deleted all the content under <jira home>\caches\.

Did I cause the lexo balancer to start? Was it the restart of JIRA? If neither, then what started it?

What is the easiest way to tell if the rebalance is running so I don't end up locking my system from users for double the time it normally takes to run a simple reindex?

Versions JIRA 6.2.7, JIRA Agile 6.4.3

1 answer

0 votes

Hi Peter,

There are two ways to check whether a rebalance job is running:

  • Enabling debug log for the com.atlassian.greenhopper.service.lexorank.balance package.
  • Querying the DB directly - If there is an entry in the AO_60DB71_LEXORANKBALANCER table, then a rebalance was scheduled.

For more information about this and other LexoRank related topics you may refer to the document below:

https://confluence.atlassian.com/display/AGILEKB/Troubleshooting+New+Ranking+System+Issues

Cheers,

Danilo

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

20,757 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you