What are the best options for integrating ServicePro ticketing software with JIRA Software backlog?

Paul_Bentz
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 12, 2023

I am working on a small Business Intelligence team and we are interested in adopting JIRA cloud software for agile work management. We currently intake requests via ServicePro ticketing software. What are the best options to integrate/facilitate the automatic flow of incoming SP tickets to a backlog in JIRA? Is it necessary to use Zapier 3rd party software? Is there something more direct? Any suggestions, information or documentation would be appreciated.

Thank you.

1 answer

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 28, 2023

@Paul_Bentz welcome to the Atlassian community

  ServicePro recommends using Zapier https://www.servicepro.wiki/wiki/1241/jira-integration 

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 10, 2024

@Paul_Bentz can you accept this answer to help others?

 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events