WebHook Event problem

Dominik August 17, 2017

Problem:

Fired WebHook is not received at RequestBin

Can't find the problem, why the webhook isn't able to run

 

Information:

JIRA Software 7.3.8

Running on a vserver

also using a proxy in the network

 

Done:

I've already done the diagnosis part 5 of the following link:

https://confluence.atlassian.com/jirakb/how-to-collect-data-for-atlassian-support-for-troubleshooting-jira-webhooks-397083035.html

So in my log file I can see

2017-08-17 10:37:36,056 Web-Hook-Publisher-0 DEBUG USER 585x1337x1 AA.BBB.CC.DDD /rest/greenhopper/1.0/sprint/3 [c.a.webhooks.plugin.PublishTaskFactoryImpl$PublishTaskImpl] Posting to web hook at 'http://requestb.in/1ehmfhr1?user_id=USER&user_key=USER', body is:
{"timestamp":1502959056056,"webhookEvent":"sprint_created","sprint":{"id":4,"self":"http://NAME/rest/agile/1.0/sprint/4","state":"future","name":"Sprint 1","originBoardId":1}}

after creating a sprint (my event).

But RequestBin doesn't receive any requests.

By clicking on the link in the admin panel, the request to RequestBin returns "OK"

 

Webhook configuration:

webhook-config.PNG

Question:

Any Idea what the problem could be?

1 answer

0 votes
Thomas Deiler
Community Leader
Community Leader
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January 17, 2019

Dear @Dominik,

just to be sure, it's not a firewall issue. Have you tried

telnet requestb.in 80

on command line of your Jira server?

So long

Thomas

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