WebDAV getting HTTP Forbidden on upload of export

I'm using the BitKinex client to login to https://<domain>.atlassian.net using my OnDemand credentials.

It logs in OK, but all I can see is a subfolder named "/secure".

When I try and upload anything to either root folder or /secure, it errors out with HTTP - Forbidden error message in the WebDAV client.

I've doublechecked that my account is in the 'administrators' group for our site, and it is.

I did just have to add it, since it wasn't there before - could there be some delay before that permission affects the WebDAV access?

If not that, any other ideas of what could be preventing the access to WebDAV?


3 answers

Hi Alex,

Please double check the URL setting: https://<domain>.atlassian.net/webdav is the correct path.

If you still facing problems, please raise new support ticket at https://support.atlassian.com.


Lucas Lima

You have to login as username: admin

double check that you have got the /webdav on the end of your Bitkinex URL set-up for this connection. if you can't see a subfolder called dump-files then you are missing the /webdav from your URL

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,146 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot