We need warning message to be displayed when ever priority=Medium while creating a ticket

[khushboo_puri]

We need warning message to be displayed when someone create ticket and priority=Medium is selected

[Trudy Claspill]

Hello @khushboo_puri 

What problem are you trying to solve by displaying this message? What should happen after the message is displayed? 

[Matt Doar _Adaptavist_]

Exactly what I was thinking. And remember that the priority named Medium may not exist in all your Jira projects due to priority schemes

[Teresa_DevSamurai]

Hi @khushboo_puri

If you want to display a warning message whenever the Priority field is set to "Medium" during ticket creation in Jira, you can use Jira Automation to send a notification.

Set Up the Trigger:

• Choose Issue Created as the trigger.

Add a Condition:

• Click on New Condition.
• Choose Issue Fields Condition. This allows you to specify that the rule should only proceed if the issue’s priority is set to "Medium."
• In the Field dropdown, select Priority.
• In the Condition dropdown, choose equals.
• In the Value dropdown, select Medium.
• This condition ensures that the rule only continues if the issue has "Medium" as the priority.

Add an Action to Send a Warning Message:

• Now, add an Action to notify relevant users.
• Choose the Send Email action

Save and Enable the Rule

[Trudy Claspill]

Just for clarity, that solution will send an email, not display a message on the screen to the user creating the issue.