Using Jira Software and the Bug tracking template to set up a Bug Tracking Database Project. I've spent some time customising the setup (issue schemes, custom fields, etc) to suit our needs. When I post an issue to the database it pops up a notification saying that the issue has been successfully created. However when I click on the link i'm taken to a screen that reports the following message
Furthermore the issues cannot be found anywhere on the database. I have waited a few minutes as suggested but still nothing, I've also had a colleague test using a different login with the same result.
Can anyone suggest what maybe wrong?
I am not sure what you mean by looking in the database. You tagged your question as Jira Cloud. You do not have access to the database in Cloud.
But I would check if your user has the browse issue permission for this project. Also try to use the Permission Helper (System Permission helper).
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