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Watcher Email Notifications

Tom
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 04, 2023

Hello Jira -

I need help updating my Notifications. Specifically, I would like to turn on Email Notifications every time I am added as a Watcher on a Jira Issue.

At the moment, I am not an Admin so I can not submit a Change Request per the instructions here: https://confluence.atlassian.com/support/create-a-support-request-790796816.html

If there is anyway you can help me with this request, then I'd appreciate it. If you don't know the answer yourself but can point me to someone who does, then I'd appreciate that too. Thanks.

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Benjamin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 04, 2023

Hi @Tom ,

 

As long as it's the notification scheme has watchers role for all the project events, you should be able to receive the e-mail notification.

 

This will need to be done by Jira Admin.

 

Here's the details:

https://confluence.atlassian.com/adminjiraserver/configuring-email-notifications-938847633.html

 

Please keep in mind that the way notification are configure is different between on-prem vs cloud. It would be good to add the Jira platform you are using. However, if you are on cloud, you can control whether you receive the notifications by going into your personal settings.  

Tom
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 06, 2023

@Benjamin thanks for the response and confirming I will need Jira Admin to add All Watchers to the Notification field for specific Events.

Also, to your last question. I have Jira Cloud.

 

Jira Reporter but not All Watchers.PNG

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